Warranty

Toppc.fi provides a product warranty in accordance with the warranty period and terms specified by the manufacturer, as stated in the user manual or the manufacturer’s warranty card. The minimum warranty period for any product is 1 year; the maximum is 3 years. The exact warranty period for the product you are interested in is specified in the product description. In some cases, manufacturers offer even longer warranty periods, and if the product is defective, you have the option to exchange or repair it by contacting the manufacturer directly.

Warranties for laptops and peripherals (monitors, printers, scanners, etc.) are provided by service centers authorized by the manufacturers. If the manufacturer does not have an authorized service center in Finland, Toppc.fi will provide the warranty in accordance with the warranty period specified by the manufacturer.

The product warranty is confirmed by a warranty card, which is issued upon receipt of the product. The warranty period runs from the date of delivery of the product until the expiration date indicated on the warranty card.

During the warranty period, the defective product will be repaired or exchanged for a new or similar product.

Goods replaced after the warranty period do not receive an additional warranty period, the current warranty period continues from the date of issue of the warranty voucher until the end of the period specified on the voucher.

The warranty covers only internal technical damage to the product.

The warranty does not cover the following product defects:

• damage caused by foreign objects, substances, liquids, or insects entering the interior of the product,
• damage caused by natural disasters, fire, household factors, accidental external factors (sudden voltage fluctuations in the electrical grid, thunderstorms, etc.), as well as accidents,
• damage caused by power, telecommunications, and cable network parameters that do not comply with standards, and other similar external factors,
• damage caused by the use of non-standard and/or substandard consumables, spare parts, components, or accessories, various types of data storage media (including, but not limited to, compact discs and floppy disks).
• damage caused by using the product for purposes other than those for which it is intended, as well as physical, electrical, chemical, thermal, and other stresses that exceed the product’s durability specifications set by the manufacturer.

The warranty does not cover:

• consumables, accessory kits, batteries, rechargeable batteries, and mechanical accessories (printer paper holders, mouse pads, etc.)

If you need more detailed information about a specific product, please contact our customer service representatives.